General

www.NCLL.com.bd is a shopping website where you can browse, select and order products advertised on the site.

Agreement to the terms and conditions

By accessing and using the site, including placing orders of products through the site, you agree that you will be subject to and will comply with these terms and conditions

(a) By completing your registration through the site; and

(b) Using the site to obtain products from us.

Registration

You must complete the customer registration process through the site before placing an order for products through the site.

You may not have more than one active account, and your account is non-transferable. You may update, edit or terminate your account at any time through the site. You may not have more than two accounts per delivery address.

If you choose to use a workplace email address for your account or to access the site, then you are solely responsible for ensuring that you comply with the rules, policies or protocols that apply to the use of your email address and your workplace facilities.

Placing an Order for Products

You may order products by selecting and submitting your order through the site.

Any order placed through this site for a product is an offer by you to purchase the particular product for the price notified (including the delivery and other charges and taxes) at the time you place the order.

We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the site.

You agree to provide us with current, complete and accurate details when asked to do so by the site.

Acceptance or Rejection of an Order

We reserve the right to accept or reject your order for any reason, including if the requested product is not available, if there is an error in the price or the product description posted on the site or an error in your order. We also reserve the right to cancel any order without giving any reason(s). We also have the right to suspend or remove a user account without giving any notice or justification to the user.

EMI Facility

• Based on our policies, you will be able to buy any product(s) using EMI facility where applicable. We will display availability of EMI in the detailed product page.
• At this moment, EMI is only available for online purchase(s).
• To avail EMI, the value of the product should be at least BDT 5,000.
• For Desktop building, we will manually consider the total order value. If it is more than BDT 5,000 then we will send an EMI Request Form during delivery so that you can get the benefits.
• Currently EMI is available for three, six, nine and twelve months of instalments.
• EMI is only available for City Bank Amex cardholders.

We will only deliver products ordered through the site to location(s) where we provide delivery services. You may obtain further information on the site about our delivery timeframes and how we deliver your products.

We will deliver the products to the front door at the relevant delivery address. If you ask us to deliver inside a premise or building at the delivery address and we agree to do so, then you are responsible for all loss or damage suffered by us in connection with our delivery of the products beyond the front door of the delivery address.

You agree to comply with certain delivery requirements specified below and such other requirements that we notify to you when you place your order through the site.

If you are not be the person collecting your order then your representative must provide us with proof of their identity.

You acknowledge that we may record the details of any identification provided in relation to collection of products.